FAQs

When will my order ship?

All orders are processed within 2-5 business days. You’ll receive a confirmation email with tracking details as soon as your order ships.

How long does shipping take?

Shipping times vary depending on your location. On average:

***All shipping times are based on a post-production period of approximately 3–7 days from the order date

Do you offer international shipping?

Yes, we ship worldwide! Shipping fees and delivery times will be calculated at checkout based on your location.

What’s your return policy?

We accept returns within 14 days of delivery for unused, unworn items in original condition. Final sale items are not eligible for return.

How do I start a return or exchange?

Simply contact our support team at [your support email] with your order number, and we’ll guide you through the process.

How do I know which size to choose?

Each product page includes a size chart for reference. If you’re between sizes or need help, feel free to reach out for personalized advice.

Do you offer plus sizes or unisex fits?

Yes! Many of our items are unisex and designed with comfort and inclusivity in mind.

Where are your products made?

Our pieces are ethically made with carefully selected production partners. Details are listed on each product page.

How should I care for my items?

Machine wash cold, gentle cycle. Avoid bleach, tumble dry on low, and do not iron over prints or embroidery.

Do you offer any discount codes?

Yes! Join our newsletter or follow us on Instagram to get early access to drops and exclusive codes.

Can I use more than one discount at checkout?

Only one promo code can be applied per order.

How can I contact you?

Email us at [your email], or use the contact form on our website. We aim to reply within 24–48 business hours.

Do you have an affiliate or ambassador program?

Yes! You can learn more and apply here https://www.ymowear.com/pages/become-an-affiliate

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